Out-of-the-box thinker with expertise in analyzing requirements to determine unique services that meet business needs. Leverages strong communication and interpersonal skills to cultivate meaningful relationships with members at all levels of an organization.


Hello! I am Carlos Zambrano, also known as Czam.

A driven, engaging, multilingual Technical Manager highly regarded for defining, designing and implementing Cloud and Big Data solutions across multiple sectors.

Out-of-the-box thinker with expertise in analyzing requirements to determine unique services that meet business needs. Leverages strong communication and interpersonal skills to cultivate meaningful relationships with members at all levels of an organization.

Recognized for extensive knowledge of prototypes, POC, testing, maintenance, DevOps and knowledge transfer, in addition to AWS, GPC, Python, and Spark. Transformational leader who builds high-performing teams that provide superior value, follow up and control. Thrives in fast-paced, diverse and collaborative environments.

Professional Experience
Feb 2020 - Present


Technical manager
  • Manage the CloudOps studio within Globant for Colombia and Peru with more than 200 people in the area. 

  • Technical leader for the monitoring POD in the PRISMA project in Argentina for the development of virtual wallets for Banco Macro, Todo Pago and BIMO. 

  • Plan the entire migration of projects from PRISMA to AWS using best practices and helping the company with cloud adoption. 

  • Manage all the opportunities and the AWS partnership of Globant, enhancing the clients we have in the USA with which we have billing of more than USD 5 million per month. 

  • Participate in pre-sales for large customers worldwide on AWS such as AT&T, Adobe, Autodesk and Disney. 

May 2019 - Feb 2020


Cloud Engineer Sr II / Technical Lead
  • Lead the Latin America training for BigData on AWS in Globant and help the CloudOps Studio to increaste the amount of certified engineers in AWS associate and professional certification. 

  • Create and deploy BigData architecture for batch and the real-time visualization of information, processing 100M+ logs per month while managing ETL orchestration from ECS (container) sources and devising dashboards to support business growth. 

  • Architecture, Deployment and automation for BigData Architecture for MACH, selected as a success case in AWS in banking sector worldwide. 

  • Identify and implement security requirements for cloud deployment, in addition to HA, redundancy, and resiliency requirements based on MACH. 

  • Design and implement a serverless architecture for processing information in AWS, using more than 40 Functions, containers and managed services to provide insights about growth to the customer, enabling increase of users to 1M+. 

Sept 2018 - May 2019


Cloud Engineer Sr 1
Aug 2017 – Sept 2018


Cloud Engineer Semi Senior Adv
Jan 2019 - Present


AWS Community Leader and Community Builder
  • AWS Community Leader for Bogotá Colombia, management, and organization of events in Bogotá and Medellin.

  • Speaker at Re:Invent 2019 - Retos de Arquitecturas Realtime en esquemas Multi Account.

  • AWS Community Builder in Data, interacting with AWS Developers (Aurora, EMR, Kinesis, ElastiCache) and create AWS content for the entire Spanish-speaking community.

2017 - Present

Universidad de los Andes, Platzi INC, BS Grupo

Associate Professor
  • Teach a variety of courses to undergraduate and graduate students throughout Latin America 

  • Serve as a professor for Master’s in Business and Information Technologies candidates, sharing knowledge on the subject of management and its relation to IT services.

  • Act as the professor for postgraduate students on the subject of costs management in relation to information systems management processes. 

  • Train associate level students in AWS Essentials, Cloud Practitioner, Solutions Architect, Developer, and SysOps Administrator best-practices. 

Aug 2015 - May 2017


  • Supervised team of 18 high-performing engineers, delegating and managing their tasks to ensure the delivery of superior customer service while providing prompt responses to questions and reconciling any issues for 50 customers.

  • Guided the project to obtain international IT Mark certification for the company.

  • Architected business capabilities that maintained alignment with business objectives and vision.

  • Coordinated process architecture up to level 4 of the company to merge areas and improve their indicators by 30%.

  • Managed the operation and execution of 65 projects, delivering results on time, within budget, and exceeding expectations.

  • Project management for SODIMAC migration of the POS Service and saving costs for more than $100K and improve their sales around 20% monthly.

Nov 2013 - Aug 2015

Carvajal tecnología y servicios

Project Manager
  • Aligned IT operational services provided to ProColombia, including telephone, infrastructure, and onsite support, with all lead analyst activities in 36 countries and across 27 cities. Ensured continual availability of services in accordance with the ANS agreement while adhering to all ITIL ad PMP best-practices. Guaranteed 24/7 support for all IT services, while also overseeing the daily activities of 17 people.


Universidad de los Andes

Machine Learning, Reinforcement Learning
  • Understand the basic concepts of reinforcement learning.
    Identify and understand the functionality of the elements that a formulated problem must have as a Markov decision process.

  • Train agents to solve tasks in discrete environments applying Q-learning
    Understand the architecture of Deep Q-learning and the incorporation of dense neural networks and to train agents in continuous environments or that receive images as
    observations of the environment.

  • Train an agent to solve tasks in Atari games from OpenAI Gym applying Deep Qlearning.

2014 - 2016

Universidad de los Andes

Master of Information Technology - Business & Information Technologies 
  • Courses: Enterprise Architecture, Business process architecture, IT Service Management, Corporate Entrepreneurship, Negotiation, Project Management, Business Process Governance.

  • Projects: Enterprise architecture for IT company in Colombia.

  • The objective of the MBIT in Information Technology for the MBIT Business is to train high-level professionals, who effectively contribute to building modern and competitive companies, and thus identify the needs and business opportunities to be solved through the appropriate use of technologies. Information (IT), and be able to carry out IT projects, always in the current context of openness and globalization.

2009 - 2013

Universidad Distrital Francisco José de Caldas

Bachelor of Science – Computer Science 
  • Honors & Awards: Best GPA for 6 semester with honors.

  • Courses: Databases, operative system, Networking, IA, Advanced Programming, Electronics.

  • Projects:
    WPA2 vulnerabilities using Linux in wifi networks.
    Platform Services system for mesh networks.

  • TOGAF 9 Foundation Level
    The Open Group

  • TOGAF 9 Certified Level
    The Open Group

  • ITIL Foundations
    APMG International

  • Certified Machine Learning Speciality

  • Certified Database Speciality

  • Certified Security Speciality

  • Certified Big Data Speciality

  • Certified Solutions Architect - Professional

  • Certified DevOps Engineer - Professional

  • Certified Cloud Practicioner

  • Certified SysOps Administrator - Associate

  • Certified Developer - Associate

  • Certified Solutions Architect - Associate


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